1. Why choose Drive-In...? 2. How do your prices compare to other garages...? 3. Do you always charge per hour...? 4. Are the parts you use for my car of a lesser quality than I would receive at a Main Dealer...? 5. Are your mechanics experienced enough to work on my vehicle...? 6. So, how long will you require my car for...? 7. I have been having problems with my car so I booked it in for a service, when the car returned the fault was still there, why was this...? 8. Why did my car pass the MOT test when you listed additional work required on my service report...? 9. You have just carried out an MOT on my car and it has failed on things that I was unaware of or though that they would pass, Why...? 10. I Have only driven a few miles since the last MOT but now it's failed, how can this be...? 11. I brought my vehicle in for routine repairs or service thinking that it was basically sound, now you're telling me there are extra repairs required that I was unaware of and I am not very happy about it. Why is this and is the work really necessary...?